Orders & Shipping Information

 

When will my order arrive?

 

Local Orders:

6TWO7 orders are delivered on Monday to Friday between 9am and 5pm. Place your order by 10.30 am local time and your purchase will be with you by 5pm the next day (Monday to Friday, excluding public holidays). Orders placed after 10.30 am local time will be delivered within 2 business days.

Orders placed on a Friday before 10.30 am will be delivered on the following Monday (excluding public holidays).

Orders placed on a Friday after 10.30 am, Saturday or Sunday will be delivered on the following Tuesday (excluding public holidays).

For international orders : 3 - 5 working days

Possible delays: When international orders reach their destination country, they may be subject to customs clearance procedures, which can cuase delays beyond original delivery estimates

Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid for by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. 

We will keep you updated as much as possible – just click on your 6TWO7 account and you can track your parcel from there. If there are any problems, don’t hesitate to contact our Customer Service team or speak to us on live chat.

 

 If I send a return or exchange back to you, how long will the process take?

 

Once you have posted your return or exchange back to us, it may take up to 7-10 business days to arrive at our warehouse – when the item arrives, our Customer Service team  will send you an email or message for your reference. We will process the exchange as soon as possible, subject to availability of sizes etc but rest assured, we will expedite any exchange and keep you updated at all times! 

 

Tracking Information

 

After placing an order, you will receive an email from us containing all the details of your purchase. To track your purchase, simply click on “My Orders” in your 6TWO7 account and all the updated information will be available at your fingertips! Also, our Customer Service team would be delighted to offer any assistance you many require and we are also able to address instant queries on live chat!

We will sent you an email after you've purchased with us. You can view the status of your order and tracking number (Pos Laju).

 

* All shipping charges will be calculated automatically when you check out based on your total order amount and your shipping country. 

Below are the rates for your reference, in MYR:

 


Delivery Destination

Shipping Cost (FREE)

Shipping Cost

Total Delivery Time

Malaysia

FREE

FREE

1-4 days

Singapore

>RM250

RM28

1-4 days

Brunei

>RM250

RM28

1-4 days

Taiwan

>RM500

RM50

3-5 days

Thailand

>RM500

RM50

3-5 days

Vietnam

>RM500

RM50

3-5 days

Indonesia

>RM500

RM50

3-5 days

Philippines

>RM500

RM50

3-5 days

Hong Kong

>RM500

RM50

3-5 days

Australia

>RM500

RM50

3-5 days

South Korea

>RM500

RM50

3-5 days